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Delete your Hovis account

What is deleted, what is kept, and how to ask us if you cannot sign in.

Updated October 2, 2026

You can delete your Hovis account and everything Hovis remembers about you.

Delete it in the app

  1. Sign in to Hovis.
  2. Tap your profile picture at the bottom left to open Settings.
  3. Scroll to Delete my account.
  4. Type DELETE to confirm.

What gets deleted

  • Your saved chats with Hovis
  • Your saved deals, and every number you entered
  • Your saved strategies
  • Your lesson progress
  • What Hovis remembered about you
  • Your display name and profile picture
  • Your notification settings
  • Any device you set up for Face ID or fingerprint

What happens to your membership

Deleting your Hovis account does not cancel a paid membership. It stays on record with REI School, and your course access comes back when you sign in again. To stop paying, see Manage or cancel your membership.

What is kept

REI School keeps your purchase and billing records, because the law requires it. If you bought in an app store, that store keeps its own record too.

Can't sign in?

Email us from the address on your account with Delete my Hovis account in the subject. We delete it within 30 days. The full details are on the account deletion page.

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.