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A fix isn't showing on my phone

Each app has its own copy of Hovis. Update it to get fixes.

Updated October 2, 2026

The website at askhovis.ai gets fixes right away. The Android and iPhone apps each carry their own copy of Hovis, so a fix reaches them only when you update the app.

Update the app

  • Android: open Google Play, find Hovis, and tap Update.
  • iPhone: open the App Store, find Hovis, and tap Update.

Get it on Google Play Download on the App Store

If there is no update yet, the fix has not reached the app. Use askhovis.ai in your browser until it does.

Check your version

Open Settings and look at Version. Tell us that number when you email us about an app problem.

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.