Restore Purchases

Ask Google Play or the App Store to check purchases already owned by the current store account.

Updated October 2, 2026

Restore Purchases checks the store account on this phone for a Hovis purchase and asks the Hovis server to verify it again.

• Sign in to Hovis with the email that should have the membership.
• Sign in to Google Play or the App Store with the same store account that made the purchase.

1. Open the membership options in Hovis.
2. Tap Restore Purchases.
3. Wait for Hovis to show whether a purchase was restored, was already active or was not found.

Android checks Google Play purchases. iPhone checks App Store purchases. Restore Purchases does not move a purchase between stores or between Hovis accounts.

A website purchase is not in either app store. If a website payment is missing, follow I paid but my account still looks locked.