Help CenterHelp

Upload a listing or photo

Which files Hovis can read, and what to check after.

Updated October 2, 2026

You can give Hovis a deal sheet, a listing or a photo instead of typing the numbers.

How

  1. In Analyze a Deal, tap Upload a deal sheet or photo.
  2. Pick a file, or take a photo on your phone.

Files Hovis can read

PDFs and photos: JPG, PNG, WEBP and HEIC. Any other file gets: "I can read PDFs and photos (JPG, PNG, WEBP, HEIC). Try one of those."

Check the numbers

Look over the numbers Hovis uses before you trust the verdict. Fix anything it read wrong and add anything missing. See Why is Hovis asking for more numbers?.

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.