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Hovis got something wrong

How to report a bad answer so it can be fixed.

Updated October 2, 2026

Hovis answers only from Brad's material and checks itself against the source. It is still AI, and it can get things wrong.

Tell Hovis in the app

  • Tap Not helpful under the answer.
  • For a wrong, harmful or made-up answer, tap More (the three dots), then Report this answer. Write what is wrong and tap Send report.

Email us for a fix

We can only fix what we can repeat. Send us:

  • Your exact question, word for word
  • A screenshot of the answer
  • What you expected it to say

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.