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My trial ended. What now?

What locks after 7 days, and how to keep going.

Updated October 2, 2026

Your free trial lasts 7 days. When it ends, chat, deals, strategies, courses and Resources lock.

Keep going

You can still sign in and buy a membership. Hovis unlocks as soon as your payment goes through. See Buy a membership and Plans at a glance.

My trial ended early, or never ended

A trial should run exactly 7 days from when it started. If yours ended too soon, or it is still going long after 7 days, email us the date you signed up. We will check it and correct it.

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.