Trial, membership and billing

Plans, buying, and what to do when something looks locked.

• Plans at a glance

  The free trial, Monthly, Lifetime and the three REIBIZ courses, on each platform.

• My trial ended. What now?

  What locks after 7 days, and how to keep going.

• Buy a membership

  On the web, in the Android app, or in the iPhone app.

• Manage or cancel your membership

  Where to manage or cancel your plan.

• I paid but my account still looks locked

  Check the email you used and the store account that paid.

• Refunds

  How refunds work for Hovis purchases.

• I was charged twice

  Find both charges, then send support both receipts.

• My payment failed

  Update the payment method in the place that is taking the payment, then try again.

• Restore Purchases

  Ask Google Play or the App Store to check purchases already owned by the current store account.

• Move from Monthly to Lifetime

  There is no automatic upgrade or credit. Change the plan through the route that bills you.

• Why is a REIBIZ course locked?

  The three REIBIZ courses, what each one opens, and where to buy.