Help CenterHelp

Edit your profile and settings

Change your photo and nickname, theme, read aloud, Face ID, and log out.

Updated October 2, 2026

To open Settings, tap your profile picture at the bottom left.

Account

  • Edit your profile. Change your nickname and photo. If you see "That image is too large.", pick a smaller photo.
  • Your name, email and membership are shown here but cannot be changed here. To change your email, email us.
  • Membership. Shows your plan.
  • Manage subscription. Shows in the phone apps. It opens the store where you manage your subscription.
  • Add Face ID or fingerprint. Open Hovis with your face instead of typing.

Experience

About

Here you find the Privacy Policy, EULA, Terms of Use, Get help, and Version. Version tells you which build you have.

Log out

Tap Log out at the bottom of Settings. On the web you can also log out from the menu on your profile.

Delete your Hovis account

Delete my account is at the very bottom. Read Delete your Hovis account first.

Still need help?

Email us and a real person will answer.

Email support@reischool.com

Tell us the email on your REI School account, which device or app you use, what you tapped, and add a screenshot. If the button does nothing, copy the address and send from any email.