Troubleshooting and contact

Errors, updates, notifications and how to reach us.

• Hovis won't load or shows an error

  Update, reopen, clear local app data, or use Hovis in a browser.

• "Slow down a moment" or "Too many tries"

  What these limits are and how long to wait.

• A fix isn't showing on my phone

  Each app has its own copy of Hovis. Update it to get fixes.

• Notifications

  Turn them on or off, and what to do if the switch will not stay on.

• Contact support

  How to reach a real person, and what to include.